1. Introduction
At Western Jacket LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By accessing our site, you agree to the practices described below.
2. Information We Collect
We collect the following categories of personal information:
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Contact Information: Name, email, phone number, shipping/billing address
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Payment Information: Card details processed securely via Shopify Payments (we do not store payment data)
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Order History: Items purchased, order date, tracking, returns
- Device & Technical Data: IP address, browser type, operating system, and interaction data (via cookies and analytics)
3. How We Use Your Information
We use your personal data to:
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Process and fulfill orders
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Communicate order updates and customer service responses
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Send marketing emails (if you opt-in)
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Improve website performance and customer experience
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Prevent fraud and enforce legal rights
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
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Payment processors (via Shopify Payments)
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Shipping carriers (e.g., USPS, FedEx)
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Service providers (e.g., email delivery, analytics tools)
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Legal authorities when required by law
All third-party partners are required to handle your data securely and lawfully.
5. Data Storage and Security
Your personal data is stored on secure servers and protected with SSL encryption. Shopify, our platform provider, follows PCI DSS compliance for all transactions. We take reasonable steps to prevent loss, misuse, or unauthorized access.
6. Your Rights
Under U.S. Law (Including California Residents – CCPA & CPRA):
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
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Right to Know what personal data we collect
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Right to Access and request a copy of your data
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Right to Request Deletion of your personal data
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Right to Opt-Out of the sale of personal information (Note: We do not sell your data)
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Right to Non-Discrimination for exercising your privacy rights
To make a request, email us at info@western-jacket.com with the subject line “CCPA Request”. We may need to verify your identity before processing the request.
Under GDPR (for EU Visitors):
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
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Right to Access, Rectify, or Erase your personal data
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Right to Restrict or Object to processing
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Right to Data Portability
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Right to lodge a complaint with your local data protection authority
We will only process your data with a lawful basis (e.g., consent, contract performance, or legal obligation).
7. Cookies and Tracking Technologies
We use cookies and similar technologies for:
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Website analytics (Google Analytics)
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Improving site functionality
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Marketing and retargeting (if opted-in)
You can manage or disable cookies through your browser settings.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age. If we discover such data, it will be promptly deleted in accordance with COPPA regulations.
9. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Western Jacket LLC
1803 3rd Ave E, Kalispell, MT 59901, US
info@western-jacket.com
+1 (289) 914‑1307